Cake Baking Basics – Online Cake Baking Course for Beginners

We proudly deliver across Melbourne — but not across oceans (sorry, New York friends!).

Delivery Times:

• Weekdays: 12:00 pm – 7:30 pm
• Saturday & Sunday: 9:00 am – 5:00 pm

On the delivery day, you will get an ETA SMS with a 3-hour window. with live tracking

Deliveries can occur anytime within this window. Please ensure someone is available to receive the cake.

Venue Deliveries: We don't deliver according to the venue times

• If delivering to a venue, please confirm the venue will be open and that someone will be present to accept the cake.
  
  We will not deliver the cakes based on venue times.
  
  If the venue is not open during our delivery times, we will take the cake back to the kitchen, and you can pick it up the next day (Sundays we are closed)
  

If No One Is Home/Venue Closed:

• Our driver will try to leave your cake in a safe spot.
  
• If no safe place is available, the cake will be returned to our kitchen. Pickup can be arranged once the driver is back from their delivery run. We close at 4.00pm and Sunday we are closed.
  
• Food Voyageur cannot take responsibility for cakes left unattended.
  

Best Practice:

We recommend scheduling delivery the day before your event to avoid last-minute complications.

Specific Delivery Times:

Unfortunately, we cannot accommodate exact delivery time requests.

Wedding Cakes:

Don’t worry, brides — we’ll always deliver your wedding cake before your event begins, so you can relax knowing it’s taken care of.

Our website images are styled to showcase the full beauty of each design. All the addons are optional paid add-ons such as ribbons, glitter pearls, name toppers, cherries, and other decorative elements etc.

If you would like these included, please ensure you select them when placing your order.

Please also note that our images are professionally edited and colour-corrected. While we make every effort to match the design closely, slight variations in colour may occur due to lighting and screen differences.

Absolutely. Many of our customers order the cake the day before so the big day is stress-free. Our cakes stay fresh, fabulous, and photo-ready. If you receive your cake on Friday for a Saturday event, please keep the cake refrigerated until the event.

Absolutely. Dreaming of a wedding cake that drips elegance, a birthday cake that pops with colour, or a custom piece that matches your mood board? We’ve got it. Choose from our signature designs (and tweak size, colour, and message) or go full custom with unique piping, handcrafted details, or fresh layouts (customisation fee applies). We’ll match your inspo photo’s vibe closely—just not copy-paste another baker’s design. Drop your vision at checkout or send it our way, and we’ll make it happen.

For deeper or darker colours (such as deep reds, dark blues or blacks or burgundy etc), a slightly stronger taste is natural due to the concentrated colour required to achieve those shades. Our cakes are still delicious, but you may notice a mild aftertaste with very dark colours. These colours can also leave a temporary tint on the tongue — this is completely normal and washes off easily.

Any changes or cancellations must be requested at least 10 days prior to the scheduled delivery or pickup date.

Decoration items (including toppers, ribbons, custom décor, or specialty add-ons) are non-refundable once ordered.

If the cake has already been prepared or production has commenced, the order becomes non-refundable.

A $50 administration fee applies to all refunds, regardless of the reason.

Refunds are processed within 2–4 weeks from the approval date.

Any change request made to an existing order will incur an additional $10 administration fee.

We do not issue refunds based on personal preference, including if you are not satisfied with the taste or if the cake design appears slightly different from the reference images.

Cake designs are handcrafted, and minor variations in piping, placement, and finish may occur.

Darker cake colours may require additional food colouring, which can slightly alter the taste and may cause temporary colour transfer on lips or tongue. This is normal and not considered a fault.

If delivering to a venue, please inform them of our delivery windows and ensure enough fridge/cool-room space is available. Once delivered and received at your venue, storage and care are the venue's responsibility. Food Voyageur is not liable for any damage after handover. If the venue is closed or unattended, please arrange an alternative address and advise us at least 3 days prior.