300$ Gift Card

The Food Voyageur Gift Card is the perfect gift for cake lovers and can be redeemed online at Food Voyageur for eligible products and services.

General

• Gift cards are issued by Food Voyageur in Australian Dollars (AUD).

• Purchase, use, or redemption of a gift card constitutes acceptance of these Terms & Conditions.

• Gift cards are redeemable exclusively through Food Voyageur and may only be used for eligible products and services offered by Food Voyageur.

Delivery

• Gift cards are delivered electronically via email unless otherwise specified.

• It is the purchaser's responsibility to ensure the recipient's email address is entered correctly.

• Food Voyageur is not responsible for delays, non-delivery, incorrect delivery, spam filtering, or delivery failures caused by circumstances beyond its control.

Validity & Expiry

• Gift cards are valid for three (3) years from the date of issue unless a longer validity period is required by law.

• Any unused balance remaining after the expiry date will be forfeited to the extent permitted by law.

Redemption

• Gift cards may be redeemed online at Food Voyageur towards eligible purchases.

• Any unused balance will remain available for future purchases until the expiry date.

• If a purchase exceeds the available gift card balance, the remaining amount must be paid using an accepted payment method.

• Gift cards cannot be used to purchase additional gift cards.

• Gift cards are not reloadable unless expressly stated by Food Voyageur.

• Gift cards are not redeemable for cash and cannot be reloaded, resold, transferred, consolidated with other gift cards, or exchanged for another gift card except where required by law.

Refunds & Cash Redemption

• Gift cards cannot be exchanged for cash, refunded, returned, or redeemed for monetary value except where required by Australian Consumer Law.

• Purchases made using a gift card remain subject to Food Voyageur's standard refund, cancellation, and returns policies.

• Where a refund is approved for a purchase made wholly or partly using a gift card, Food Voyageur may, at its discretion and subject to applicable law, refund the amount back to a gift card, issue store credit, or apply another lawful refund method.

Lost, Stolen or Unauthorised Use

• Gift cards should be treated like cash.

• Food Voyageur is not responsible for lost, stolen, deleted, damaged, copied, unauthorised, or incorrectly delivered gift cards.

• Food Voyageur is not responsible for any unauthorised use resulting from the sharing of a gift card code, email, or redemption details by the purchaser or recipient.

• Once a gift card has been redeemed, the redeemed value cannot be reversed, refunded, reissued, or credited back to the gift card except where required by law.

Verification & Fraud Prevention

• Food Voyageur reserves the right to verify the validity of any gift card, transaction, purchaser, or recipient.

• Food Voyageur may request proof of purchase, proof of identity, payment verification, or other information reasonably required to investigate suspected fraud, misuse, or unauthorised activity.

• Food Voyageur may refuse, suspend, cancel, void, or restrict the use of a gift card where fraud, misuse, unlawful activity, chargeback activity, suspicious conduct, system abuse, or breach of these Terms & Conditions is suspected.

• Any gift card obtained through fraud, theft, unauthorised activity, or an unlawful transaction may be cancelled without notice.

Technical Errors

• Food Voyageur reserves the right to correct the balance of a gift card if a processing error, pricing error, technical issue, software malfunction, system error, or administrative error has occurred.

• Food Voyageur is not liable for temporary website outages, technical interruptions, internet failures, or system issues that may affect gift card purchase or redemption.

Limitation of Liability

• To the maximum extent permitted by law, Food Voyageur's total liability arising from or in connection with a gift card is limited to the remaining unused balance of the applicable gift card.

• Food Voyageur will not be liable for any indirect, consequential, incidental, special, punitive, or economic loss arising from the purchase, possession, use, misuse, or inability to use a gift card.

Changes to Terms

• Food Voyageur reserves the right to amend, update, modify, replace, or vary these Terms & Conditions at any time without prior notice, provided such changes comply with applicable laws and do not affect rights that have already accrued to gift card holders.

• The latest version of these Terms & Conditions will be available on the Food Voyageur website and will apply from the date of publication.

Australian Consumer Law

• Nothing in these Terms & Conditions excludes, restricts, or modifies any rights, guarantees, remedies, or protections available to consumers under the Australian Consumer Law or any other applicable legislation.

Contact Us

For enquiries regarding your gift card, please contact Food Voyageur:

Phone: 03 9003 7661

Website: www.foodvoyageur.com